If you still need help, select Contact Support to be routed to the best support option.Īdmins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. Save photos and videos to OneDrive automaticallyįor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. Once the video is offline you'll be able to play it. Tap the Offline command in the top right (cloud with the download icon). To play videos already in the new format, please do the following: But if you download the beta version (1.9.3b8), it includes a version of the MPEG-2 playback component that will install and will work on Sierra. To return your videos back to the standard format, please do the following: Tried the standard version with my MPEG-2 playback install FAIL. We're actively working on updating OneDrive to support playback of these videos. With iOS 11, Apple introduced a new video format that is not compatible with many devices and services. Workarounds for sharing and viewing videos in iOS 11 Note: To learn more about recommended and supported video formats on Stream on SharePoint, check out: The new version of Microsoft Stream - Microsoft Stream | Microsoft Docs.
To maximize compatibility, SharePoint, OneDrive, Teams, Yammer, and Stream (on SharePoint) supports an extensive list of popular formats including the following audio codecs: To maximize compatibility, SharePoint, OneDrive, Teams, Yammer, and Stream (on SharePoint) supports an extensive list of popular formats including the following video codecs: Note: DRM-protected video files can’t be played on OneDrive.
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